FAQ
Everything you need to know about our cleaning process, pricing, and policies. Clear answers to help you get back to what matters most—enjoying your clean space.
Recent Frequently Asked Question
We offer Standard Cleaning, Deep Cleaning, and Move-In/Move-Out Cleaning for both residential and light commercial spaces. We also provide recurring weekly, bi-weekly, and monthly services.
A Deep Clean focuses on heavy buildup in a lived-in home. A Move-In/Move-Out Clean is more extensive and includes interior cabinets, drawers, closets, and inside major appliances for empty homes.
No, you don’t have to be home. Many of our clients provide secure access instructions, and we’ll take care of everything while you’re away.
Yes! We bring all professional-grade, non-toxic cleaning supplies and equipment. Our products are safe for kids, pets, stone, marble, and wood surfaces.
Absolutely. Our cleaners complete extensive professional training and we are fully insured for your peace of mind.
Cleaning times vary based on home size, condition, and service type.
- Standard Clean: 2–4 hours
- Deep Clean: 4–6+ hours
- Move-In/Move-Out: 5–8+ hours
Just a light pickup of personal items is appreciated. No need to pre-clean.
Pricing is based on home size, condition, and service level. We provide free, fast, transparent quotes.
You can book through our website, Thumbtack, or by phone or email. Fast, easy, and secure.
Yes! Weekly, bi-weekly, and monthly clients receive discounted rates.
We proudly serve Tampa and surrounding areas.
We ask for 24 hours’ notice for cancellations or reschedules to avoid a late fee.
Yes! We offer a 100% Satisfaction Guarantee. If anything is missed, notify us within 24 hours and we’ll return.
Tipping is never required, but always appreciated.
What is NOT included in your cleaning services?
We do not clean:
- Biohazards (bodily fluids, pet waste, toxic chemicals)
- Excessive mold, mildew, or heavy hard-water buildup
- Vents, shower head descaling, or heavy calcification
- Chandeliers, fine dishware cabinets, or curio cabinets